Always have a clear overview and control of your orders with My Florensis
Getting Started with My Florensis
At Florensis, we understand that you value clarity, convenience, and ease of use. In My Florensis, you'll find everything you need to efficiently manage your orders, deliveries, and documents in one convenient place.
Good to know: You need an account to log in to your personal My Florensis environment.
Don’t have an account yet? Activate your account here
Forgotten your password? Easily set a new password here
How to easily manage your orders in My Florensis
In My Florensis, you’ll find all your placed orders under “Orders”. You can easily modify them, even if they were entered by your sales representative. You can also quickly place a new order or finalise a draft order that was prepared earlier. Ordering has never been easier.
Here’s how it works:
Step 1: Find your order
Use the filters to quickly locate what you're looking for - for example, by subtitle or delivery week.
Step 2: Edit your order
Found it? Then you can edit the order right away, as long as it hasn’t entered production yet:
Add or remove products
Change quantities
Adjust the delivery week
Creating a new order
Do you know exactly what you need and want to place your order quickly? Then use the Create new order button in the order overview. Here, you can only search via the search bar using the exact product name or article number. This is ideal for quick, targeted orders.
Still exploring your options?
Log in to My Florensis and start from the homepage. There you can browse products by category, use filters, view photos, and check availability instantly. Want to know how it works? Read the full explanation here.
Always have insight into upcoming deliveries and order history
With My Florensis, you always know what will be delivered, when, and where. No surprises just full control over your planning. Easily create your own delivery overview, know exactly what will be delivered, and always have the right information at hand to plan tasks such as labour scheduling and greenhouse space allocation.
Want to repeat a previous order? Use the convenient Copy to order function to quickly create a new order based on a past delivery.
How to easily export your delivery overview:
Step 1: Go to “Deliveries” in My Florensis and sort
All your deliveries are clearly listed in one place. You can easily sort them by period, order title, product group, series, article number, or delivery address.
Tip: For faster results, always set a specific time period. This allows the system to load only part of your order history and provides a quicker overview.
Step 2: View the results
You’ll now see a clear overview of all deliveries that match your filters. Want to export only part of it? Further adjust the filters or manually tick the products you want to include.
Step 3: Export your overview or reorder
Click on ‘Export’ and choose your preferred format: Excel, CSV or email file.
Tip: Click on ‘Copy to Order’ and your selection will be converted into a new order for the next season. Please note: you still need to confirm and place the order.
Step 4: Done
Your delivery overview is now available in your downloads folder.
Always have the right documents at hand
With My Florensis, all your invoices, transport documents, order confirmations and supplier declarations are neatly organised in one central location. You always work with the most up-to-date version of each document, helping to prevent errors or confusion caused by outdated information. Your documents are easy to find, always up to date, and instantly available whenever you need them.
Here’s how it works:
Step 1: Go to “Documents” in My Florensis
You’ll immediately see an overview of all your documents.
Step 2: Find the right document
At the top, select the type of document you’re looking for (such as order confirmations). You can sort by order title, order number, year, or file name.
Step 3: Download with a single click
Click the black “Download” button next to the document to have it ready instantly.
Easily request packaging returns in My Florensis
With My Florensis, you can easily request the return of empty packaging materials. Whether it concerns CC trolleys, shelves, trays or pallets – simply enter what you want to return, from which address it should be collected, and any additional comments.
Here’s how it works:
Step 1: Go to “Return packaging request” in My Florensis
You’ll find this section under “Returns” in your My Florensis account. Here you can easily submit your return request.
Step 2: Enter the quantities
Specify the number of units you wish to return for each packaging type.
Step 3: Select the collection address and add a comment
Choose the address where we can collect the packaging. Optionally, add a comment for example, specific instructions for the driver.
Step 4: Submit your request
Click “Submit request” and we’ll take care of the rest. You’ll receive a confirmation as soon as your request is being processed.
More than just orders, deliveries, and documents everything you need in one place
The Florensis website and My Florensis offer you, as a customer, much more to help you work efficiently and clearly. Everything you need, right at your fingertips:
Explore the full assortment with detailed product information
Easily search the entire range and surplus, check real-time availability, and order directly
Download high-quality product photos for your own marketing use
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